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UM E-Theses Collection (澳門大學電子學位論文庫)

Lam, Long Wai


Title Author arrow_drop_up Supervisor Issue Date Degree
A study of casino service employees' responses to customer mistreatment check Full Text
Ao, Sok Fan Lam, Long Wai 2015. Master
The impact of online social reviews on hotel booking intention : does reader-reviewer similarity matter? check Full Text
Chan, Cheng Chu Lam, Long Wai 2016. Master
Dealing with bad customers : a study of consequences of customer mistreatment and the moderating effects of psychological capital and service climate check Full Text
Chan, Hio Hei Lam, Long Wai 2017. Master
The impact of ethical leadership in the banking sector of Macao : the mediating role of moral disengagement on unethical behaviours check Full Text
Chau, I Fai Lam, Long Wai 2019. Master
Where is your online etiquette? : a multi-sample mediation study of cyber incivility victimisation, perpetration, and rumination through embarrassment at work check Full Text
Lei, Man Iong Lam, Long Wai 2018. Master
Antecedents of employee silence check Full Text
Leong, Iok In Lam, Long Wai 2013. Master
Trust in leadership, justice, and employee performance : evidence from AIA Macau
Leong, Weng Ka Lam, Long Wai 2008. Master
A study of work consequences of perceived compensation gap among non-resident workers in Macao check Full Text
Li, Li Lam, Long Wai 2020. Master
A model of multiple identifications of professionals in the workplace
Liu, Yan Lam, Long Wai 2011. Doctoral
PFBA(OB) 000 (SAMPLE) A model of multiple identifications of professionals in the workplace
Liu, Yan Lam, Long Wai 2011. Doctoral

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